Get Ahead of the Curve

A cleaner CRM. Streamlined automations. Most importantly, your data surfaced where and when you need it.

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About Reverse Wave

With years of experience implementing Salesforce solutions and scaling business operations, Reverse Wave Consulting was founded with a mission of serving small to medium sized businesses with a growth trajectory, firms that need to poise their CRM and business operations for growth and efficiency at scale. With over 10 years experience in the financial services industry, and more than half of that time spent building out the CRM for one of the fastest growing firms in WA state, we understand the challenges a growing firm faces.

Services We Offer

Implementations

We can help you plan your implementation, or retro-fit your existing implementation to better support your team's workflow. There is often a disconnect between what the implementation team thinks they want and what they actually need in practice, and that gap becomes apparent after working in a newly implemented CRM. We bridge that gap by providing ongoing support and revisiting existing implementations that have never been a great fit or have been outgrown.

Automations

CRMs often face one of two challenges: either automations are not leveraged enough, requiring needless busy-work, or they are far too complicated and difficult to maintain. We identify opportunities where automations can streamline data maintenance and support business operations, and also reconfigure automation builds that have become unwieldy.

Data Migrations

How you map your data matters. We can help you think through where and how your data will be used to create a migration plan that works and is sustainable if it is a process you will repeat over time.

Custom Apps and Object Architecture

A CRM should support and match your internal operations processes, and if it doesn't today, we can build custom apps, records, and data models to support your business requirements.

General CRM Support

We provide ongoing expert support to our clients, whether that be thinking through complex business processes that might impact the CRM, assisting with reporting, providing backup admin services for the in house CRM team, and supporting and troubleshooting integrations.

Tech Stack Discovery & Analysis

With a combined 30+ years experience running technology for firms with diverse business needs and critical security requirements, we are uniquely qualified to assess a firm's tech stack, providing insights into opportunities to increase operational efficiency, and highlight security vulnerabilities.

Start the Conversation

Whether you're planning a new implementation or trying to fix one that doesn't fit your team, send us a few details and we'll be in touch soon!

Reverse Wave Consulting, LLC

P.O. Box 13872
Mill Creek, WA 98012

425-200-0319

info@reversewaveconsulting.com